From: Bin Bin Tan <>
Sent: Selasa, 13 November 2018 10.18
To: Fun Sumatra Tour & Travel <>
Subject: Re: Medan / Lake Toba private tour enquiry

Dear Tya

The clients enjoyed their tour of Lake Toba and we enjoyed working with you as well. Hopefully we will have some new enquiries which we can pass on to you – can I ask which areas do you cover? Also, do you have any pictures we can use to promo Lake Toba to our clients?

Thank you so much for everything and hope to have more opportunities to work with you in the future.


Bin Bin


From: Maia Lemmik []
Sent: Senin, 26 Maret 2018 06.24
To: Fun Sumatra Tour & Travel <>
Subject: RE: Sumatra 2018

Dear Tya,

We would like to thank you. Sumatra and Sulawesi tours were vonderful. The quides were supper. All was organized very well and went smoothly.We really enjoyed the tours.Thank you again. I liked to prepare our tour with you. I can suggest you to my friends, if they would like to visit Indonesia.

Kind regards,











Thanks Tya, we had a wonderful trip with you. Mr. Basri as our driver was very punctual, patient, polite, knowledgeable driver a tour guide.  Highly recommend to my friends and relatives for him. We we will recommend friends & relatives to come visit Medan and using  your company to service.

Best wishes and have a great day,

Chong Phui Hoong

Kuala Lumpur








It was fantastic tour, even better than expected. Great program, loved jungle, lake Toba and Harau. We loved the accommodation in Harau. Distance on 2 days a little long, pehaps an extra night in the jungle, lake Toba and Harau. 2 weeks tour would be perfect.

Thank you for a wonderful tour

Lisa & Manie

Australia ;










Tya, thank you. Our tour went perfectly. I especially  want to thank you for arranging perfect weather for our outdoor activities and rain only when we were relaxing indoors! You are very influential!

Sumatra is a pleasure to visit and your arrangements made it possible for us to do much in short time.

Thanks again,

Richard Skeirik




Hi Tya, wanted to thank you for all the arrangements made for the trip  for my mom and her friend. Both of them had a wonderful time in Medan & it couldn’t have been because of you & your team’s effort.

Look forward to booking my future trips with you when i travel to Medan & will also put a good word out about your company.

Thank you once again dear & have a good week ahead.





Hi Tya,

I and my family are very happy with the tour completed. Program was very properly planned and organized and we are completely satisfied. Surely we will plan to avail services from FUN SUMATRA in future. We will recommend FUN SUMATRA to our friends and colleagues.

Best wishes,

Shantanoo Dubey



Overall excellent very nice !

Two areas for improvements
1) the guide recommendation on food could  be better.
2) the minibus was good but the jumper needs improvement to be more smooth.

The guide (ms. Dewi) : very friendly and knowledgable , good English. She was very nice.
The driver : very good driver , hardworking and very helpful.
Places: all are very good except in beristagi  the type of hotel and place not that WOW. We need more resort type than normal hotel. And nothing very nice view in beristagi.

But I will recommend you’ll company if anybody wants to come Medan.

Thanks for everything we enjoyed the trip . Was very successful !!

Samer MS Abdul Razzaq

Dubai, United Arab Emirates


The program was excellent. It is true that 5 hours a day in a car was long, mainly due to bad quality of roads. The programs could be organized better. Because we did do some journeys twice: 1 day to Tangkahan, half journey the same to Bukit Lawang next day. Go back to Medan on the way to Mickey Hotel. If there is option to plan a journey as a circle, rather that come back, it would be more pleasurable. But we made plenty of food, toilet stops at any time. So we can’t complain at all.

Mr. Welly provided extraordinary service and went beyond his duty as a driver. Although his driving was good, he was also our guide, companion and a friend. His knowledge of the road helped us to discover North Sumatra inside out. He was very accommodating and flexible. He made sure that we were not given a “tourist prices” in any circumstance. Our holiday was good. But Mr. Welly made it excellent and a lot of fun.

We were very happy with our Sumatra trip and we will definitely write a positive feedback on the tripadvisor.

Petra Rajcanova & Edward Chialva

Stevenage, England


Your driver Mr. Sofyan is an experience and good driver cum tourist guide. Bring us to eat good and nice food without extra costs. Mr. Sofyan is with us all the time especially in Medan where the security is not so good. The drive keep us awake by making jokes throughout the journey. The car is very comfortable even the road is bumpy. We don’t feel tired in the car.

Overall the program is well planed & Mr. Sofyan followed the itinerary lovely. Through the distance is a bit far but we don’t feel bored & tired as the driver stop for prayers and also stop if we want to eat some special food.

Satisfied with your arrangement. In future, if come and visit Medan, surely will get Fun Sumatra Tour & Travel and also Mr. Sofyan as the driver. Well done, Fun Sumatra Tour & Travel. Thanks to Ms. Sarah for her concern on our journey. It lastly making our journey a pleasant & safe journey home.

A lot of thank you.

Madam Toon Hoon Chin




The program was great. From colonial guesthouse until Bukit Lawang and Tangkahan. The distances where very doable and not too long. The drive from Medan to Bukit Lawang was even shorter then we thought and we were pleasantly surprised to arrive there so fast and safe thanks to Mr. Basri.

Mr. Basri is a very very nice man that showed us anywhere around. He is always near when you have questions and answers them very well. Also very helpfull to show us around and good to talk to and make a joke. He took care of everything. The car was really great. A lot of space with a good AC. We could fit all our luggage in the back so it was a comfortable ride.

We just like to thanks to Fun Sumatra and Mr. Basri for very pleasant and fun week we have had. We have experience so many wonderful thing and get so many lovely people on the journey. Thank you very much for this adventure!!!


         Alex Kuijer and Marije Vernooij

        Utrecht, Netherlands


Memorable vocations

Our short vocations was a fantastic trip with Fun Travel, we did visit many beautiful  places that ever we imagined before.  Thank you so much Fun Travel….

Lilian Tan

Fun and perfect trip with Fun Sumatra Travel

This Is my first time to Medan & Lake Toba and surrounding, i put my choice Fun Sumatra Travel to arrange my 5 days trip. Everything is perfect and fun as I hope. The driver Mr. Welly was nice and informative, also comfortable suggestion hotels during my stay. Full recommended for Fun Sumatra Travel…

Thank you.
Lennart Gough


I just to say a big thank you to you and your other staff and not forgetting the tour guide.

It was really a pleasant trip for all of us even though there are some circumstances of which we all cannot be avoided. We really enjoy very much.

Sorry can’t talk much to you on that day, because it was a bit noisy inside the bus.

Thanks  for all that has been done and arranged. I will introduced to my friends about your tour and hope more from our Malaysia will join your tour in near future.

Have a nice day and good luck in your future undertaking.

Rose Wong


We like to thank you so much for you and your driver (Surya) for the very good service. We were really enjoyed the Bukit Lawang and Orang Utan trip on last week. Surya drove safety and assisted us very well for whole of trip. We certainly will advise Fun Sumatra Tour to friends/family.

We will come back to Medan in mid September 2015. I will contact you again for further details.

Thanks a lot!

Kind regards,
Sofia Pieters


I would like to say, a lot of thank you to you for the services that you provide for us during our trip to Lake Toba from 4 Sep – 7 Sep. That was really Fun trip. All participant incl. elderly was very happy with your service for each day of tour. Mr. Joe was very well done as tour guide, nice and beautiful accommodation of Tabo Cottages and comfortable transport.

It is a good experience for us, we will choose Fun Sumatra Tour & Travel as our main sources of package. we are very happy all the time. Shopping Medan is the best part during.

Thank you
Mohd. Azwan


Was a great adventure that you organized for us in Bukit Lawang & Tangkahan. The driver Mr. Agus was perfect as driver cum guide. We would definitely recommend your service to others.

Thank you so much and have great weekend,



FUNtastic trip with Fun Sumatra tour & travel

I spent my short holiday in North Sumatra and used Fun Sumatra tour & travel to plan my trip. I took trips to Samosir Island on Lake Toba, Brastagi to see the volcanoes, trip to visit the orang-utans in Bukit Lawang and seeing of Medan city. I cannot recommend Fun Sumatra tour & travel enough; communication was exceptional, the driver was excellent, the car was large and very comfortable. The tour was also great value. I would highly recommend Fun Sumatra tour & travel to anyone wanting to visit North Sumatra. I hope to come back some day to see more of Sumatra with Fun Sumatra tour & travel

Orchard Road, Singapore